Geyser burst at six on a Sunday. Someone actually answered, someone actually came, done by ten.
Google reviewAnswering 24 hours
Burst pipe? No power?
We're 10 minutes away.
Licensed plumbers and electricians for Hout Bay, Llandudno and Constantia. Eighteen years in the valley, and you get the price before we start.
Average response in the valley: 40 minutes. Not an emergency? Get a price first.
PIRB registered plumbers
Registered electricians, COCs issued
R5m public liability cover
12-month workmanship guarantee
Instant estimate
Know the number before we knock
Tap the job and how urgent it is. You get a real price range, not "we'll come and have a look and then tell you".
Get a price
Takes about 30 seconds1 — What's the job?
2 — How urgent?
Take a photo or choose from your phone
We can usually tell what's wrong before we arrive
Estimated callout
Pick a job and an urgency
Covers the callout and the first hour on site. We confirm the final price with you before we start anything, and we don't move off it.
We use your name, number and address only to get someone to you. How we handle your details.
This is an example site. Ridgeway is fictional, so this goes to Felix at North Shore Digital, who built it. On a real plumber's site it lands in their WhatsApp exactly like this.
JavaScript is switched off, so the estimator isn't running. Call 060 591 0718 any time, or WhatsApp the same number and we'll give you a price.
What we do
Most of it, most days
Two trades under one roof, which matters more than you'd think — a leaking geyser is usually both.
Burst pipes & leaks
Found, isolated and repaired — and we'll tell you what caused it so it doesn't happen again in a year.
From R850Geysers
Repairs, replacements, drip trays and valves. Insurance paperwork handled if you're claiming.
From R1 200Blocked drains
Cleared with a camera inspection so you can see what was down there, not just take our word for it.
From R950Electrical faults
Tripping DBs, dead plugs, burning smells. Made safe first, diagnosed second, fixed third.
From R750COC certificates
Electrical and plumbing compliance for selling or letting. Same-day inspection, certificate within 48 hours.
From R1 100Solar & inverters
Installation, fault-finding and load-shedding backup that actually carries what you need it to.
From R1 400Bathrooms
Full re-plumbs and renovations, managed start to finish with the tiler and the electrician sorted.
QuotedWater tanks & pumps
Rainwater harvesting, backup supply, pressure pumps and filtration for the borehole.
QuotedPools & outdoor
Pool pumps, irrigation, garden lighting and outdoor sockets that survive a Hout Bay winter.
From R750Our work
Geyser re-pipe, Baviaanskloof Road
Corroded galvanised feed replaced with copper, new drip tray, new pressure valve. Four hours, quoted at R4 200, invoiced at R4 200.
Before
After
Drag the slider — or use the arrow keys.
Where we work
The valley and over the hill
We're based in Hout Bay and most of our work is within ten minutes of it. Everything below is a normal callout, not a travel surcharge.
Hout BayLlandudnoConstantiaCamps Bay
BakovenNoordhoekKommetjieSun ValleyFish Hoek
Outside these? Call anyway — if we can't get to you we'll tell you who can, and we won't charge you for the phone call.
How it works
No surprises, three steps
You get a price
Use the estimator or phone us. Either way you know the range before anyone gets in a van.
We arrive when we said
And we phone if we're running late. The final price is confirmed on site before a tool comes out.
You pay what we quoted
Card, EFT or cash. Invoice the same day, COC where one applies, twelve months on the workmanship.
Reviews
What customers say
Illustrative only — Ridgeway is a fictional company built to demonstrate a real website.
Quoted R1 400 and invoiced R1 400. I had stopped expecting that from a trade.
Google reviewSent a photo of the drain on WhatsApp at night and had a price back before I'd finished mopping.
FacebookQuestions
Things people ask
Do you charge a callout fee?
The estimate covers the callout and the first hour on site. If it turns out to be a ten-minute job we'll say so and charge you less — that happens more often than you'd think.
Are you really available at 2am?
For genuine emergencies: burst pipes, flooding, no power, anything unsafe. After-hours carries a higher rate, which is what the "right now" option in the estimator reflects. A dripping tap can wait until Tuesday and we'll tell you so.
Can you do insurance work?
Yes. We photograph everything, write the report the assessor wants, and deal with them directly if you'd rather not. Most geyser claims we handle end to end.
What if the job is bigger than the estimate?
We stop and tell you before doing anything extra. You either approve the new number or we make it safe and you get a second opinion. We've never invoiced someone a surprise and we're not starting.
Do you issue COCs?
Electrical and plumbing, both. Same-day inspection in the valley, certificate within 48 hours, and we'll tell you upfront what needs fixing to pass rather than after.
Do you work during load-shedding?
Yes — the vans carry battery tools and lights. Some electrical fault-finding genuinely needs power on, and if that's the case we'll book you for a slot when the schedule says you're up.
How we handle your details
When you send a job through we receive your name, mobile number, address and whatever you've told us about the problem. If you attach photos, we get those too.
We use it to get someone to you and to quote the work. Job records are kept for five years because that's what our insurers and the guarantee require. We don't sell your details, share them with anyone outside the job, or add you to a mailing list.
- Requests reach us over WhatsApp, so WhatsApp's own privacy terms apply to the message.
- Photos you send stay in the job file and are never used publicly without asking you first.
- This website sets no cookies and runs no tracking or analytics.
- You can ask what we hold on you, or ask us to delete it, at any time.
Processed under the Protection of Personal Information Act, 2013. Requests: 060 591 0718.